Mobile or paper ticket accepted
• MEETING AND ENDING LOCATION:
Tower Theatre, 1508 SW 8th St, Miami, FL 33135. The tour ends a few blocks away.
• YOUR TOUR GUIDE WILL CALL OR TEXT:
Approximately 1-2 hours before your tour begins, your guide will reach out via call or text to the phone number provided in your reservation. They'll be in touch to welcome you, confirm any dietary restrictions, and assist you if you happen to be running late.
**WE DO NOT CATER FOR SEVERE FOOD ALLERGIES**
To ensure your well-being, if you have celiac disease or any food allergies, due to the risk of cross-contamination, please refrain from eating at our tours. You can still attend and receive a partial refund. Please be aware that our tours have limited vegan substitutions.
• IMPORTANT:
Inspect your voucher before the tour to make sure you have the correct information and if you don't, please call customer service at 702-648-5873 or 888-680-1640.
• QUESTIONS, REFUNDS OR RESCHEDULE:
Call customer service at 702-648-5873 or 888-680-1640. We can't refund or reschedule your tour if you cancel within 24 hours.
• STRICT 24 HOUR CANCELLATION POLICY.
We can't refund or reschedule your tour if you cancel within 24 hours of your tour start time. **NO EXCEPTIONS**
• GRATUITY FOR YOUR TOUR GUIDE IS **NOT** INCLUDED:
In the tour industry, it is customary to tip the tour guide much like at a restaurant. The suggested tip amount is between 18%-20% of the ticket price.
• PARKING:
Free parking is available behind Maximo Gomez Domino Park on SW 8th Street and 15th Ave. To access it, head toward Domino Park on the right side of SW 7th Ave, turn at McDonald’s, go past their driveway, and then make an immediate right to enter the lot.
If the parking lot is full, additional metered parking can be found along SW 8th Street and on nearby residential streets.
• WEATHER: We tour rain or shine, please bring an umbrella or poncho if it is announced to rain. Wear comfortable shoes.
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